{"id":563,"date":"2026-03-07T09:09:24","date_gmt":"2026-03-07T08:09:24","guid":{"rendered":"https:\/\/bcmeter.org\/support\/"},"modified":"2026-03-07T09:09:24","modified_gmt":"2026-03-07T08:09:24","slug":"support","status":"publish","type":"page","link":"https:\/\/bcmeter.org\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h2 style=\"text-align:center; margin-bottom:8px;\">bcMeter Support<\/h2>\n<p style=\"text-align:center; color:#666; margin-bottom:32px;\">Ben\u00f6tigen Sie Hilfe mit Ihrem bcMeter? Erstellen Sie ein Support-Ticket.<\/p>\n    <div class=\"bcm-ticket-form-wrap\">\n        <p class=\"bcm-ticket-intro\">Stellen Sie eine Support-Anfrage f\u00fcr Ihr bcMeter. Fehlerberichte und Garantieanspr\u00fcche sind kostenfrei. Weitere Support-Optionen werden in K\u00fcrze verf\u00fcgbar sein.<\/p>\n\n        \n        <form method=\"post\" class=\"bcm-ticket-form\" action=\"\">\n            <input type=\"hidden\" id=\"_bcm_nonce\" name=\"_bcm_nonce\" value=\"a2f0c70b94\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/de\/wp-json\/wp\/v2\/pages\/563\" \/>\n            <div class=\"bcm-field\">\n                <label for=\"bcm_category\">Kategorie <span class=\"bcm-req\">*<\/span><\/label>\n                <select name=\"bcm_category\" id=\"bcm_category\" required>\n                    <option value=\"\">\u2014 Ausw\u00e4hlen \u2014<\/option>\n                                            <option value=\"defect\"\n                            >\n                            Fehlerbericht                        <\/option>\n                                            <option value=\"warranty\"\n                            >\n                            Garantieanspruch                        <\/option>\n                                    <\/select>\n            <\/div>\n\n            <div class=\"bcm-field\">\n                <label for=\"bcm_email\">E-Mail <span class=\"bcm-req\">*<\/span><\/label>\n                <input type=\"email\" name=\"bcm_email\" id=\"bcm_email\" required\n value=\"\"\n                       placeholder=\"ihre@email.de\">\n            <\/div>\n\n            <div class=\"bcm-field\">\n                <label for=\"bcm_serial\">Ger\u00e4te-ID <span class=\"bcm-opt\">(optional)<\/span><\/label>\n                <input type=\"text\" name=\"bcm_serial\" id=\"bcm_serial\"\n                       value=\"\"\n                       placeholder=\"z. B. bcMeter80\">\n            <\/div>\n\n            <div class=\"bcm-field\">\n                <label for=\"bcm_subject\">Betreff <span class=\"bcm-req\">*<\/span><\/label>\n                <input type=\"text\" name=\"bcm_subject\" id=\"bcm_subject\" required\n value=\"\"\n                       placeholder=\"Kurze Beschreibung Ihres Problems\">\n            <\/div>\n\n            <div class=\"bcm-field\">\n                <label for=\"bcm_description\">Beschreibung <span class=\"bcm-req\">*<\/span><\/label>\n                <textarea name=\"bcm_description\" id=\"bcm_description\" rows=\"6\" required\n placeholder=\"Bitte beschreiben Sie Ihr Problem ausf\u00fchrlich. Geben Sie Firmware-Version, Fehlermeldungen und Schritte zur Reproduktion an, falls zutreffend.\"><\/textarea>\n            <\/div>\n\n            <div class=\"bcm-field bcm-field-checkbox\">\n                <label>\n                    <input type=\"checkbox\" name=\"bcm_gdpr\" value=\"1\" required>\n                    Ich stimme der Verarbeitung meiner Daten zur Bearbeitung dieser Support-Anfrage zu.\n                <\/label>\n            <\/div>\n\n            <div class=\"bcm-field\">\n                <button type=\"submit\" name=\"bcm_ticket_submit\" value=\"1\" class=\"bcm-submit\">Ticket absenden<\/button>\n            <\/div>\n        <input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form>\n    <\/div>","protected":false},"excerpt":{"rendered":"<p>bcMeter Support Need help with your bcMeter? Submit a support ticket below.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-563","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/pages\/563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/comments?post=563"}],"version-history":[{"count":0,"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/pages\/563\/revisions"}],"wp:attachment":[{"href":"https:\/\/bcmeter.org\/de\/wp-json\/wp\/v2\/media?parent=563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}